Privacy Policy
1. Information We Collect
When you create an account or place an order, we collect your name, email, phone number, and delivery address. Payment details are handled directly by Razorpay — we never see or store your card/bank information.
2. How We Use Your Information
- To process and deliver your orders
- To send order confirmations, invoices, and shipping updates
- To respond to support requests
- To improve our product catalog and service
3. Sharing Your Information
We share only what's necessary with our service providers to fulfil your order: our courier partner (for delivery), Razorpay (for payments), and our email provider (for order notifications). We do not sell your personal data.
4. Data Retention
We retain your account and order information for as long as your account is active, and as needed to comply with tax and legal obligations.
5. Your Choices
You can update your profile and addresses anytime from your account, or write to us to request deletion of your account and associated data.
6. Cookies
We use essential cookies/local storage to keep you logged in and to remember your cart. We don't use third-party advertising trackers.
7. Contact
For any privacy-related questions or requests, email info@voltrin.in.